Our phone-buying team works from a counter inside Cash Generator on Church Street — every device is graded face-to-face, with the offer broken down before you decide.
Find Us in St Helens
Walk-ins welcome six days a week — payment is sorted on the day, in cash or by bank transfer once you accept the price.
Inside Our St Helens Store
Our Store Exterior
Phone Buying Counter
Product Displays
What 'bad battery health' really means
iPhones use a lithium-ion battery rated for around 500 full charge cycles before degrading meaningfully. Settings > Battery > Battery Health shows the current capacity as a percentage of new — anything below 80% is considered the threshold where Apple recommends replacement.
- Battery health below 80%
- 'Service' message in Battery Health
- Unexpected shutdowns above 20%
- Performance Management throttling enabled
- Battery drains 1% per minute or faster
- Phone gets warm or hot during normal use
How it affects the offer
We deduct the cost of a battery replacement (genuine Apple parts wherever possible) from the price the iPhone would otherwise be worth. On older models the battery cost is a bigger proportion of the value, so the impact is larger; on newer models it's more modest.
Should you replace the battery before selling?
Usually no. The cost of a third-party replacement often outweighs the gain in resale value, and a non-Apple battery flags in iOS as 'Unknown Part' which can actually reduce the offer. If Apple themselves replaced it, that's a positive — bring the receipt.