How Crosby customers sell with us: Customers WhatsApp photos and device details for a guide estimate, then travel to our St Helens counter for testing and the confirmed offer. Payment is by cash or instant bank transfer at the counter.
Crosby is approximately 17 miles from St Helens via the A580 East Lancs Road and M57 — typically a 30-minute drive.
We see plenty of Crosby sellers with current iPhones, Galaxy S series, Pixel 8/9/10 and unwanted contract upgrades. The transparent guide-estimate-first approach saves wasted trips and avoids the surprise reduction many postal sites apply after inspection.
Older or damaged Crosby phones are valued separately. Photos of the device condition on WhatsApp let us quote a realistic figure before you commit to anything.
Phones we buy from Crosby
- Apple iPhone
- Samsung Galaxy
- Google Pixel
- OnePlus
- Motorola
- Xiaomi
- Huawei
- Sony Xperia
- Other smartphones
- New & sealed phones
- Unwanted upgrades
- Broken or damaged (where viable)
How the process works
- 1Tell us the model, storage and condition.
- 2Send photos of the device — front, back, screen on, settings panel for battery health if iPhone.
- 3We reply with an initial guide estimate based on what you've shown us.
- 4Bring the phone to St Helens, or arrange a posted send-in if a visit isn't practical.
- 5We test, IMEI-check and inspect — the confirmed offer is shared with you.
- 6Payment is made by cash or bank transfer once you accept the confirmed offer.
What affects your valuation
- Exact model and storage capacity
- Cosmetic and screen condition
- Battery health (iPhone) or panel wear (Samsung)
- Network and activation lock status
- IMEI status — blacklisted phones cannot be bought
- Whether the box and accessories are included
- Current second-hand demand for that model